When it comes to making a big impact on your safety culture, one industry leader; Phil Renaud, the Vice President of Operational Risk and the Global Head of Health, Safety and Environment for DHL Supply Chain, recommends taking a pro-active, positive approach. He strongly urges safety management to work with operations and other departments in a supportive manner. “When I first started this job, some managers didn’t want Safety personnel to enter their building. They thought we were there to hit them with a stick,” he recalled. “Instead, you have to make them feel like Safety is there to help them. We’re on their side.”
Earlier this week Phil joined David Coleman from GreenRoad and they co-presented at the Green Truck Summit, an educational forum preceding the NTEA Work Truck Show.
Phil says implementing GreenRoad in a positive way is one secret to the program’s success. His drivers quickly got used to the service, and their safety scores dramatically dropped. It became a competition for the drivers to see who could get the lowest scores. There was a 78% improvement in just 8 weeks. The results were stunning.
Click here for a copy of Phil’s NTEA presentation.
What is your experience? Do you think Safety management is more effective using the carrot or the stick..? Or, both?