Why People Resist Change, Part 4:
Low TrustResistance occurs where the people affected by a suggested change in behavior don’t believe that the company can competently manage change. There is likely to be resistance as people want to avoid the chaos that can come with a badly managed project. In instances such as this, it is worth questioning what the main cause of low trust is?
Generally, people will have low trust based on their past experience and history: Has the company mismanaged projects in the past? If the answer is yes, you should expect some resistance as people will want to avoid the same thing happening again and will prefer to stick with the old way of doing things.