Why People Resist Change (Part 9)
: Exhaustion Don’t mistake compliance with change for acceptance. People can be compliant with your requests when involved in a new project but, in actual fact still resist the change, you just need to be able to recognize the difference. If you have lots of change projects going on – or do one project after another, then people will naturally get overwhelmed by the continuous change and turmoil instead of having set routines as mentioned in the previous post in this series. Once people become overwhelmed, when the next project comes along – instead of approaching it enthusiastically and with an open mind, they will resign themselves to it and just go with the flow.
You might think this is acceptable – but is it? You have them in body, but not in mind – and their motivation is at rock bottom, so it will be difficult to achieve the behavior change you are looking for. To get the best results, you need to have people engaged and enthusiastic about change.
This is the final post in this series on why people resist change All of the factors covered can contribute to change resistance. You may come across one – or all, of the reasons mentioned when running your project but it is important to remember that these potential issues can be overcome if you take the time to understand the reasons behind them and come up with a plan to deal with them. If you expect resistance, understand why it occurs and plan for it, you will have the opportunity to deal with them in your strategy and you will be prepared to remove any barriers to change.