Coach USA

Coach USA has found that GreenRoad allows them to enforce quality driving behavior by rewarding their best drivers, which has led to safer drivers and lowered fuel costs.


This case study of Coach USA is based on a June 2016 survey of GreenRoad customers by TechValidate, a 3rd-party research service.

“With GreenRoad, you don’t have to choose between driver performance/safety solutions and MRM/telematics solutions because you get both in one system. As a part of management, I am able to praise drivers for their good driving behavior which has increased morale within divisions. In the past, interactions with management were usually on a disciplinary basis. GreenRoad gives an opportunity for these drivers to be both recognized and rewarded for driving safe.”

Company Profile

Coach USA

Company Size:
Large Enterprise

Transportation Services


The business challenges that led the profiled company to evaluate and ultimately select GreenRoad:

  • Purchasing drivers for selecting GreenRoad:
    • Improve driver safety
    • Reduce risk
    • Reduce insurance costs
    • Reduce fuel costs
    • Reduce the number of accidents
    • Reduce idling times
    • Enhance customer comfort

Use Case

The key features and functionalities of GreenRoad that the surveyed company uses:

  • Uses the following application(s) in conjunction with GreenRoad:
    • Fleet Administration Automation
    • Routing or dispatching software


The surveyed company achieved the following results with GreenRoad:

  • Evaluated the following other vendor before choosing GreenRoad:
    • Webtech
  • Rated the following GreenRoad capabilities compared to the competition:
    • Performance: Best in Class
    • Ease of use: Best in Class
    • Reliability: Best in Class
    • Scalability: Best in Class
    • Accuracy of data: Best in Class
  • Realized the following operational benefits following the deployment of GreenRoad:
    • Reduced insurance costs and premiums
    • Improved in-vehicle driver behavior
    • Improved driver retention and happiness
    • Lower fuel costs due to better driver performance
    • Lower fuel costs due to lower vehicle idling
    • Increased driver and fleet visibility
    • Improved live tracking and resource location
    • Reduced vehicle maintenance costs
    • Lower vehicle accident rates
    • Improved customer satisfaction
  • How GreenRoad has helped lower their overall costs
    • Accurate reports and alerts
    • Improved customer service and response time

Feedback Provided By: Kelvin Alli, Operations, Coach USA

Fora  downloadable PDF of this case study, click here.

About GreenRoad

GreenRoad helps businesses run safer, more efficient and profitable fleets that tread more lightly on the planet. GreenRoad was founded in 2004 to apply advanced mathematic modeling and cutting edge technology to the problem of accurately predicting and intercepting risky driving.

Our driver and fleet performance management solution engages drivers directly for meaningful, lasting behavior change. At the same time, fleet tracking, mapping and reporting help fleets optimize their daily and strategic solutions.

Source: TechValidate. TVID: F5F-ADF-D5C validated