Why People Resist Change, Part 7:
If you don’t communicate with your team about projects that require them to change then its only natural that they resist changing if they don’t fully understand what it is that they need to do. Good communication is at the heart of any change management project and there is no such thing as too much communication. Don’t keep people in the dark and they won’t resist as much.
However it needs to be good communication that helps people understand the need for change and the part they need to play as poorly thought out and unplanned communication can actually increase resistance.