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Support
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For fleet & safety managers
Please log in to GreenRoad Central and contact us via the Support tab — our team will pick up your request and get you an answer quickly.
For drivers
Please contact your local manager or GreenRoad champion, who will know how to solve your issue right away — or how to get help quickly from the GreenRoad support team.
Quick answers
Got a question about how something works? The quickest way to find an answer is our FAQs.
How do I log in to GreenRoad Central?
Go to the GreenRoad Central login page and enter the manager credentials provided during onboarding. If you’ve forgotten your password, use the “forgot password” link or ask your administrator to reset it.
I'm a driver — who do I contact for help?
Speak to your local manager or your depot’s GreenRoad champion first. They can resolve most issues immediately, or raise it with the GreenRoad support team on your behalf.
What is a GreenRoad safety score and how is it calculated?
Your safety score reflects driving behaviour measured by GreenRoad’s sensors — smoothness across braking, acceleration, cornering, lane handling and speed. A lower score means smoother, safer driving.
How is my data kept private and secure?
GreenRoad is ISO 27001 certified and GDPR compliant. Access is permission-based, and your data is used only to support safety and is never shared with other customers.
Does GreenRoad work across different vehicle types and regions?
Yes. GreenRoad supports mixed fleets — EV, hybrid and diesel, small and large vehicles — and is used by operators across 70+ countries.
Still need help?
Talk to our team
support@greenroad.com
Call us
+1 512 861 1651
Managers
Log in to GreenRoad Central →
